privacy policy

PURPOSE OF THIS PRIVACY NOTICE

Here at Love That Wedding! we are committed to creating unforgettable wedding-related events and showcasing the finest wedding suppliers. We appreciate how important your privacy is and recognise that we are being trusted with protecting it, so the purpose of this privacy notice is to give you a clear explanation about how we collect and use your personal data through your use of this website - www.lovethatwedding.com. This includes any data you may provide when using our website, registering your attendance at or booking into any shows/events, when you contact us over the phone, by email or through our social media platforms, sign up to any of our mailing lists or take part in a competition / questionnaire / survey. It is important that you read this privacy notice so that you are fully aware of how and why we are using your data.

Our website is not intended for children under the age of 16 and we don’t knowingly collect data relating to children.

THIS PRIVACY NOTICE AND WHO WE ARE

Love That Wedding! is part of the Love That Group! and we want to reassure you that we are 100% committed to maintaining the trust and confidence of all visitors to our website - www.lovethatwedding.com - and everyone signing up to our mailing lists. Your privacy is of paramount importance to us and under no circumstances will we EVER sell / rent / share your personal information with ANY other business or company, for the purpose of marketing – that just isn’t how we work.

In line with the new GDPR Regulations (effective Friday 25th May 2018), we’ve provided in this Privacy Policy, details of how we collect your personal information, when we collect your personal information, why we collect it and how we use it – the limited conditions under which we may disclose it to others and how we keep it secure.

We hope you’re sitting comfortably – please have a little read.

THE PERSONAL DATA WE COLLECT ABOUT YOU

Personal data, or personal information, means any information about an individual from which that person can be identified. The sort of personal information we may collect from you, includes :

• your name
• your email address
• demographic information such as your address and postcode
• contact telephone numbers

HOW WE COLLECT YOUR PERSONAL DATA

We collect, use and store different kinds of personal data about you to enable us to monitor, improve and deliver the best possible service we provide. We collect your data when inviting you to subscribe to our newsletters and mailing lists, when you register to attend or book in to shows/events, complete our contact forms, when you complete other forms associated with shows/events you have booked into, enter our competitions and complete any surveys, questionnaires or feedback forms and contact us through our social media platforms.

HOW WE USE YOUR PERSONAL DATA

The information we collect helps us to understand your needs and in particular we collect and use it for the following reasons :

• to tell you about upcoming shows/events that may be of interest to you
• to facilitate any show/event bookings you have made
• to provide further information relating to events you have booked/registered to attend
• to share with you news relating to our Love That! Loves Recommended Suppliers
• to invite you to enter any competitions we’re running
• to let you know about any special offers we think you may like
• for our own internal record keeping

From time to time, we may also use your information to contact you by email for market research purposes.

SHARING YOUR PERSONAL DATA

When we say we’re committed to protecting your privacy, we mean it – we want to earn and maintain your trust, so we do not sell / rent / share ANY of your personal data to any other company or organisation, unless we have your permission or are required by law to do so. The personal data you provide is for our sole use.

We may, however, share your personal data with certain companies who play an essential part in enabling us to provide our products and services to you, such as payment providers, IT and system administration providers and others who help us run our business. 

In accordance with the law, we may also have to share your personal data with government bodies that require us to report processing activities such as HMRC, as well as professional bodies including lawyers, bankers, auditors and insurers.

You can rest assured however that we require all third parties to respect the security of your personal data and to treat it in accordance with the law and we do not allow our third-party service providers to use your personal data for their own purposes.

We may also use your personal information to send you promotional information about other organisations which we think you may find interesting but ONLY if you tell us that you wish this to happen.

KEEPING YOUR PERSONAL DATA SECURE

We are totally committed to making sure your information is secure at all times. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

KEEPING YOUR PERSONAL DATA UP-TO-DATE

It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us. If this is a simple email change, you can ‘update your preferences’ via the link at the bottom of all our emails.

HOW LONG WILL WE KEEP YOUR PERSONAL DATA

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

CONTROLLING YOUR PERSONAL INFORMATION

If, at any time, you change your mind and wish to opt out of us using your personal information for direct marketing purposes, or wish to restrict the collection or use of your personal information please email [email protected] to let us know. Remember you may also unsubscribe from our emails at any time, using the link at the bottom of the email.

EMAIL NEWSLETTER

As part of the registration process for our e-newsletter, we collect personal information. We use that information for a couple of reasons; to tell you about stuff you’ve asked us to tell you about; to contact you if we need to obtain or provide additional information; to check our records are right and to check every now and then that you’re happy and satisfied. We use a third-party provider, MailChimp, to deliver our newsletter. We gather statistics around email opening and clicks using industry standard technologies to help us monitor and improve our e-newsletter. For more information, please see MailChimp’s privacy notice. You can unsubscribe to general mailings at any time of the day or night by clicking the unsubscribe link at the bottom of any of our emails.

All personal details relating to subscriptions are held securely and in accordance with the Data Protection Act 1998. No personal details are passed on to third parties nor shared with companies / people outside of the company that operates this website.

BOOKINGS & PAYMENTS

We sometimes use third-party payment/booking providers, to facilitate payments for bookings through our website - these being PayPal and/or Eventbrite. Our privacy policy does not cover any external websites – for more information, please see PayPal’s privacy notice and see Eventbrite's privacy notice. We do not store any debit/credit card details. We operate a no refund policy. Please be aware that when paying for events via PayPal or Eventbrite you will leave this website in order to complete your transaction. We cannot be held responsible for anything that occurs outside of our own site.

If you don't wish to make payments online, there are alternative options; a good old-fashion cheque or bank transfer - please contact us to find out more.

OUR WEBSITE

This website and its owners take a proactive approach to user privacy and ensure the necessary steps are taken to protect the privacy of its users throughout their visiting experience. This website complies with all UK national laws and requirements for user privacy.

USE OF COOKIES ON OUR SITE

Like most websites, Love That Wedding!'s website uses “cookies” to collect information. Cookies are small data files which are placed on your computer or other devices (such as smart ‘phones or ‘tablets’) as you browse this website. They are used to ‘remember’ when your computer or device accesses our websites. Cookies are essential for the effective operation of our websites and help to make your browsing experience better.

Cookies help us to track the patterns of behaviour of visitors to our site. You can usually modify your browser to prevent this happening, however, by disabling cookies, or certain types of cookie, you may hinder your user experience on this and other websites, or prevent them from working entirely. Please note that some cookies may be placed by third party service providers who perform some of these functions (or other services) for us.

As is true with most websites, our server will automatically log data regarding each visit such as your IP address, browser type, referring/exit pages, and operating system. We may use this information to monitor server errors, server administration or to monitor visitor behaviour. It is not possible for this to be disabled on a per-user basis so you must leave this website if you do not agree to this happening.

A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can review the Data Protection Principles at Information Commissioner.

GOOGLE ANALYTICS

When someone visits www.lovethatwedding.com we use a third party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. This information is only processed in a way which does not identify anyone. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website.

ADVERTS | LINKS TO OTHER WEBSITES

Our websites include links to external websites, plug-ins and applications. Clicking on those links or enabling those connections may allow other organisations to collect or share data about you. We do not control these external websites and are not responsible for their privacy statements or for the protection and privacy of any information which you provide whilst visiting such sites. When you leave our website, we encourage you to read the privacy notice of every website you visit. Users click on external links at their own risk and this website and its owners cannot be held liable for any damages or implications caused by visiting any external links mentioned.

SOCIAL MEDIA

As with most businesses, we use social media platforms to help raise awareness of our activities. Each social media platform has its own respective privacy policy and terms and conditions – our does not cover such external sites/platforms. Occasionally we will announce competition winner’s names on social media platforms (with your permission), but under no circumstances will any sensitive or personal contact information be shared. This website, nor its owners, will ever ask you to supply personal or sensitive information through social media platforms. Instead we encourage users wishing to discuss sensitive details to contact us through a more secure means of communication ie. by telephone or email.

SUMMARY

Please rest assured that we take your privacy extremely seriously : · we will never send unsolicited email and we will only send you information about our services if requested by you to do so.

• we will NEVER disclose your personal information to other organisations unless you have given your consent, or we are required by law to do so.
• the information we collect is used only for the provision of our services to you – it is not used for any other purpose.
• this privacy policy only covers this website - www.lovethatwedding.com - other links within this site to external websites are not covered by this policy.

If you have any concerns about your privacy matters, please contact us at [email protected].

YOUR LEGAL RIGHTS

You have lots of legal rights relating to your personal data, including the right to object to processing of your personal data or to withdraw consent. Remember, we've tried to make it really easy for you to stop direct marketing messages – you can always do this via our preference centre, by clicking on an unsubscribe link in any of our emails or getting in touch via email, phone or post.

UPDATES TO THIS PRIVACY POLICY

The Love That Group! (comprising Love That Wedding!) may from time to time change this policy by updating this page. You should check this page every now and again to ensure that you are happy with any changes.

This policy is effective from 25th May 2018.